Shipping Policy
At SunPower Agency, we ensure fast and reliable delivery of our solar products across Pakistan. Below are the details of our shipping policy to help you understand our process.
1. Shipping Coverage
🚚 We offer nationwide delivery across Pakistan.
📍 Orders are delivered to major cities, towns, and remote areas through trusted courier services.
2. Processing & Delivery Time
✅ Order Processing Time: 1-2 business days after order confirmation.
✅ Standard Delivery: 3-5 business days for most locations.
✅ Express Delivery: 1-2 business days (available for selected areas at an additional cost).
✅ Remote Areas: Delivery may take 5-7 business days depending on the location.
3. Shipping Charges
💰 Standard Shipping: Charges vary based on product size and delivery location (calculated at checkout).
💰 Free Shipping: Available on selected products or orders above a certain amount.
💰 Express Shipping: Additional charges apply for urgent deliveries.
4. Order Tracking
📦 Once your order is shipped, you will receive a tracking number via SMS or email to monitor the delivery status.
5. Damaged or Missing Items
🔹 If your order arrives damaged or incomplete, contact us within 24 hours of delivery with photos of the package.
🔹 We will arrange for a replacement or refund after verification.
6. International Shipping
❌ Currently, we do not offer international shipping.
7. Delivery Terms & Conditions
- Orders must be prepaid or cash on delivery (COD) where applicable.
- Delivery times may be affected by unforeseen circumstances such as weather, strikes, or holidays.
- Customers must provide an accurate shipping address and be available to receive the package.
8. Need Help?
For any shipping-related inquiries, contact us:
📞 Phone/WhatsApp: +92 303-6034883
📧 Email: sunpoweragencyinfo@gmail.com
We appreciate your trust in SunPower Agency and strive to deliver your orders safely and on time. 🌞