Frequently Asked Questions (FAQs)
1. General Questions
Q: What products do you offer?
A: We offer a wide range of solar products, including solar panels, inverters, batteries, and complete solar power solutions.
Q: Why should I switch to solar energy?
A: Solar energy helps you save on electricity bills, reduces dependence on the grid, and is environmentally friendly.
Q: Do you provide installation services?
A: Yes, we offer professional installation services for solar systems to ensure optimal performance.
2. Product & Warranty
Q: What warranty do you offer on your solar products?
A: Our solar inverters and panels come with manufacturer warranties ranging from 5 to 25 years, depending on the product.
Q: Are your solar inverters compatible with batteries?
A: Yes, we offer both on-grid and hybrid solar inverters that support battery backup systems.
3. Ordering & Payment
Q: How can I place an order?
A: You can place an order through our website, WhatsApp, or by calling us directly at +92 303-6034883.
Q: What payment methods do you accept?
A: We accept bank transfers, cash on delivery (selected areas), and online payments.
4. Shipping & Delivery
Q: Do you offer nationwide delivery?
A: Yes, we deliver across Pakistan. Delivery times may vary based on location.
Q: How long does delivery take?
A: Standard delivery takes 3-5 business days, while urgent deliveries can be arranged upon request.
5. Technical Support
Q: How do I know which solar inverter is right for me?
A: Our team can guide you based on your power needs. Contact us for a free consultation.
Q: What should I do if my inverter or solar panel stops working?
A: Contact our support team via WhatsApp at +92 303-6034883 or email us at sunpoweragencyinfo@gmail.com, and we’ll assist you with troubleshooting or warranty claims.
Need More Help?
If you have any other questions, feel free to reach out to us via:
📞 Phone/WhatsApp: +92 303-6034883
📧 Email: sunpoweragencyinfo@gmail.com
We’re here to help you with all your solar energy needs! 🌞