FAQ's

 

Frequently Asked Questions (FAQs)

1. General Questions

Q: What products do you offer?
A: We offer a wide range of solar products, including solar panels, inverters, batteries, and complete solar power solutions.

Q: Why should I switch to solar energy?
A: Solar energy helps you save on electricity bills, reduces dependence on the grid, and is environmentally friendly.

Q: Do you provide installation services?
A: Yes, we offer professional installation services for solar systems to ensure optimal performance.


2. Product & Warranty

Q: What warranty do you offer on your solar products?
A: Our solar inverters and panels come with manufacturer warranties ranging from 5 to 25 years, depending on the product.

Q: Are your solar inverters compatible with batteries?
A: Yes, we offer both on-grid and hybrid solar inverters that support battery backup systems.


3. Ordering & Payment

Q: How can I place an order?
A: You can place an order through our website, WhatsApp, or by calling us directly at +92 303-6034883.

Q: What payment methods do you accept?
A: We accept bank transfers, cash on delivery (selected areas), and online payments.


4. Shipping & Delivery

Q: Do you offer nationwide delivery?
A: Yes, we deliver across Pakistan. Delivery times may vary based on location.

Q: How long does delivery take?
A: Standard delivery takes 3-5 business days, while urgent deliveries can be arranged upon request.


5. Technical Support

Q: How do I know which solar inverter is right for me?
A: Our team can guide you based on your power needs. Contact us for a free consultation.

Q: What should I do if my inverter or solar panel stops working?
A: Contact our support team via WhatsApp at +92 303-6034883 or email us at sunpoweragencyinfo@gmail.com, and we’ll assist you with troubleshooting or warranty claims.


Need More Help?

If you have any other questions, feel free to reach out to us via:

📞 Phone/WhatsApp: +92 303-6034883
📧 Email: sunpoweragencyinfo@gmail.com

We’re here to help you with all your solar energy needs! 🌞